1. WHO WE ARE
Vigo4U Africa (“we”, “us”) is a used-vehicle export business based at 211 Soi Petchkasem 112, Nongkangplu, Nongkham, Bangkok, Thailand. We operate vigo4uafrica.com and serve customers across Africa. This policy explains how we handle your personal data.
2. INFORMATION WE COLLECT
- Details you give us: name, email, WhatsApp or phone number, country, the car you want, your budget and your message, when you use our quote form, chat with us on WhatsApp or email us.
- Newsletter: your email address when you subscribe.
- Order details: consignee name, delivery port and the documents needed for export and clearing, when you buy a car.
- Technical data: IP address, browser, device, pages visited and cookies, collected automatically when you use the website.
We do not collect payment card details on this website.
3. HOW WE USE YOUR INFORMATION
- To reply to enquiries and send you quotes
- To process orders, prepare export documents and arrange shipping
- To send our newsletter, only if you agree (you can unsubscribe at any time)
- To improve our website and understand how visitors use it
- To meet legal obligations and prevent fraud
4. SHARING YOUR INFORMATION
We do not sell your personal data. We share only what is needed with shipping lines and freight forwarders, clearing agents, banks and payment providers, inspection and auction partners, website hosting, email and analytics providers, and authorities where the law requires it.
5. INTERNATIONAL TRANSFERS
We are based in Thailand and serve customers in many countries, so your data may be transferred to and processed in countries other than your own. We take reasonable steps to protect it as required by applicable law.
6. COOKIES AND ANALYTICS
Our website uses cookies to work properly and to understand how visitors use it [EDIT: name your tools, e.g. Google Analytics]. You can block or delete cookies in your browser settings, but some features may not work.
7. HOW LONG WE KEEP YOUR DATA
We keep personal data only as long as needed for the purposes above and to meet legal, accounting and dispute requirements [EDIT: state your retention period]. After that we delete or anonymise it.
8. HOW WE PROTECT YOUR DATA
We use reasonable technical and organisational measures to protect your data from loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. YOUR RIGHTS
Depending on the data protection law that applies to you, you may have the right to access, correct or delete your data, to restrict or object to how we use it, to withdraw consent, and to receive a copy of your data. To use these rights, contact us using the details below. You may also complain to your local data protection authority.
10. CHILDREN
Our website and services are not directed at anyone under 18, and we do not knowingly collect their personal data.
11. THIRD-PARTY LINKS
Our website may link to other sites, such as WhatsApp and social media. We are not responsible for their privacy practices.
12. CHANGES TO THIS POLICY
We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.
13. CONTACT US
Email: vigo4uglobal@gmail.com
WhatsApp: +256 783 006357
Address: 211 Soi Petchkasem 112, Nongkangplu, Nongkham, Bangkok, Thailand
